A. Emphasizing four important points is helpful, but it may be more effective to limit the number of points to ensure the client can focus on and remember key concepts. B. Short teaching sessions are recommended for clients with low literacy levels because they are easier to understand and retain. Breaking down information into smaller, manageable segments can help prevent overwhelming the client. C. Referring to the client in the third person may create distance and is not conducive to fostering a supportive, clear, and engaging learning environment. D. Using passive voice can make the information less clear and harder for the client to understand. Active voice is generally more direct and effective in communication.